Privacy Notice

We are Ori Industries 1 Ltd, a company registered in England & Wales under company number 11622392, with our registered office address at Tintagel House, 92 Albert Embankment, London, United Kingdom SE1 7TY.

We are committed to maintaining the trust of everyone we work with. We are GDPR-compliant, and aim to go beyond this standard. Whether browsing the website or signing up to our newsletter, you’ll find information here on how we protect your privacy and keep your data safely secure.

Visiting our Website

When someone visits ori.co , we use third party services provided by Google, such as Google Analytics, to collect standard internet logging information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to our website, which parts they are engaging with and from where in the world visitors are from. The information is processed in an anonymous way which does not allow us to identify individuals: we don’t make any attempt to find out the identities of visitors to our website, and don’t allow Google to do so either. You can find out more about how cookies are used on our website in our Cookies Policy below.

If we do collect personally identifiable information through our website, we will make it clear when we collect it and explain what we intend to do with that personal information.

Data Retention

We may retain your personal data for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes. However, we aim to remove data that we determine to no longer be of use, on a recurring basis. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorised use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.

Newsletter Subscription

As part of the registration process for visitors looking to engage with us further, we collect personal information. We use that information to tell you about what you’ve asked us to tell you about, and to contact you if we need to obtain or provide additional information depending on which list you subscribed to. We don’t exchange or sell email lists with other organisations and businesses.

We use a third party provider, Hubspot, to deliver our newsletter and gather subscriptions. We have access to statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

You can unsubscribe from our newsletter mailing list at any time by clicking the unsubscribe link at the bottom of our emails, or by contacting our data protection team.

Using our Platform

When users create an account with us to use our Service, we collect personal information such as names, emails and geolocation. In addition to this, we and our partners, affiliates, analytics, and service providers may employ software technology known as an embedded script. An embedded script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. This provides us with:

• Analytics Data: Including the electronic path you take to our services, through our services and when exiting our services, as well as your usage and activity on our services, such as the time zone, activity information (first and last active date and time), usage history as well as the pages, links and objects you view, click or otherwise interact with.
• Product Fruits: We utilise Product Fruits tracking to enhance your platform experience and to gather your feedback on how we can improve our service offering. This tool enables us to gather insights into user behaviour on Ori Global Cloud and optimise the effectiveness of our user experience. The data collected includes but is not limited to your organisation ID, user ID, your name, information you pass to Product Fruits and interactions with our platform’s content. We treat this data with the utmost care, ensuring its security and confidentiality. The information collected is used solely for analytical purposes and is not shared with third parties for their own use. By using Ori Global Cloud, you consent to the collection and processing of your data as described in this policy. To learn more about Product Fruits’ data handling practices, please review their Privacy Policy.
• PostHog: We use PostHog, an open-source product analytics and session recording tool, to help us monitor and improve the quality of service on our platform. This tool enables us to better understand how users interact with our services, identify issues, and enhance user experience. PostHog collects usage data such as page visits, interactions, and technical performance metrics. Importantly, we ensure that all sensitive information - including passwords, SSH keys, and other confidential credentials - is anonymized or excluded from any data captured or stored. We configure PostHog to automatically filter out or mask such sensitive fields to uphold our commitment to user privacy and data protection. All data collected through PostHog is used exclusively for internal analysis to support service reliability, performance improvements, and user support. We do not use this data for marketing or share it with third parties.

Access to Your Personal Information

You are entitled to access the personal information that we hold, and can email your request to our data protection team. Should you have any issues with how we process data, you have the right to raise a complaint with the Information Commissioner’s Office.

Changes to our Privacy Notice

We aim to keep our privacy notice under regular review: this privacy notice was updated on 22 January 2025.

Cookies Policy

We may use cookies on our website and other online services to collect information and help us improve your user experience. This policy explains the different types of cookies we use and how you can control them.

What is a Cookie?

Cookies are small text files stored on your computer or mobile device. They are widely used in order to make websites and online services work properly and/or more efficiently. Cookies are useful because they allow a website to recognise a user’s device, and allow our services to recognise you and remember important information (like your user preferences).

How Long Are Cookies Stored For?

There are different categories of cookies which are stored for different periods of time. For example, a persistent cookie will remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies on our Website

Here are all the different types of cookies we may use on this site:

• Essential Cookies: These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of our website, and cannot therefore be turned off without severely affecting your user experience.
• Performance Cookies: These cookies collect anonymous information on the pages visited. By using the website, you agree that we can place these types of cookies on your device.These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor: all information these cookies collect is aggregated and anonymous, and only used to improve how our website works.
• Functionality Cookies: These cookies remember choices you make to improve your user experience. By using our website, you agree that we can place these types of cookies on your device. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
• Third Party Cookies: These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.
• Controlling Cookies: You may refuse to accept cookies from our services at any time by disabling cookies in your browser or on your device. Further information about the procedure to follow in order to disable cookies can be found on your browser provider’s website, or you can find out more information about cookies at All About Cookies and Your Online Choices. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our Cookie Management Platform, CookieBot. This can be found as a small pop-up in the bottom left hand corner of our website.

Internet-based advertising

We and third parties acting on our behalf (e.g. LinkedIn, Reddit, Twitter) operate on our behalf to collect information about your online activities over time and provide you with advertising tailored to your interests. Service providers that collect tracking data on our behalf may provide an opportunity for you to choose not to be tracked online.

LinkedIn Insight Tag

This website uses the "LinkedIn InsightTag", a conversion tool of LinkedIn Ireland Unlimited Company, WiltonPlace, Dublin 2, Ireland. This tool allows us to display advertising based on your interests on other websites. For this purpose, a cookie is set in your browser with a validity of 90 days. LinkedIn provides us with anonymized reports that contain data about ad activity as well as information about your interaction with our website. More information on data protection on LinkedIn can be found in LinkedIn's privacy policy.

You can also prevent the collection on LinkedIn of the data generated by the cookie and related to your use of the website and the processing of this data by LinkedIn by setting an opt-out cookie that prevents the future collection of your data when you visit this website.

Disable LinkedIn Insight Tag

The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

The data processing is justified in each case according to (Art. 6 para. 1 lit. f) GDPR, since we have a legitimate interest in displaying personalised advertising to you and evaluating the use of our website.

LinkedIn Lead Generation

We value your privacy and are committed to safeguarding your personal information. When you engage with our lead generation forms in LinkedIn gated content campaigns, we collect only the necessary data required to provide you with relevant resources and information. This may include your name, email address, and company name. We assure you that your information will be securely stored and used solely for the purpose of communicating with you, delivering content, and qualifying your interest in Ori.

We do not share, or distribute your data to third parties. By interacting with our lead generation forms, you acknowledge and consent to the terms outlined in this privacy policy. If you have any concerns or wish to exercise your rights regarding your personal data, please contact us.

Reddit Pixel

Our website utilises the Reddit Pixel, a tracking and analytics tool provided by Reddit, Inc. This technology allows us to measure the effectiveness of our advertising campaigns and understand user interactions with our content on Reddit. The Reddit Pixel collects certain information when you visit our website, including your device's IP address, browser type, referring page, pages visited, and interactions with our site, such as clicks and conversions.

The information gathered through the Reddit Pixel is used solely for analytical and advertising purposes, helping us tailor our content and campaigns to better suit your interests. It assists us in delivering more relevant and engaging content to Reddit users who share similar preferences. Please note that the Reddit Pixel does not identify you personally or provide access to your individual profile on Reddit.

By using our website, you consent to the use of the Reddit Pixel as described in this privacy policy. If you wish to opt out of Reddit Pixel tracking, you can adjust your browser settings to disable cookies or visit the Reddit advertising settings to manage your preferences. However, please be aware that opting out may impact your experience on our site and your ability to receive personalised content. For more information about Reddit's data practices and your privacy rights, please review Reddit's Privacy Policy.

Twitter Pixel

Our website uses the Twitter pixel, a tracking technology provided by Twitter, Inc. ("Twitter"). The Twitter pixel allows us to measure the effectiveness of our advertising campaigns on the Twitter platform, analyse user interactions with our website after viewing or engaging with our Twitter ads, and tailor the content and advertisements you see on Twitter based on your interactions with our website. The pixel collects and transmits data such as your device information, browser information, IP address, and website activity.

This data is anonymised and aggregated, and it does not personally identify you. The information collected by the Twitter pixel is used solely for the purpose of improving our advertising campaigns and optimising your experience. You can control your ad preferences and opt-out of Twitter's interest-based advertising through your Twitter account settings. By using our website, you consent to the use of the Twitter pixel as described in this privacy policy. For more information about how Twitter handles data and your choices, please review Twitter's Privacy Policy.

Google Analytics (GA4) and Google Ads

We utilise Google Analytics for Firebase (GA4) and Google Ads tracking to enhance your browsing experience and improve our advertising efforts. These tools enable us to gather insights into user behaviour on our website and optimise the effectiveness of our Google Ads campaigns. The data collected includes but is not limited to your device type, browser information, IP address, and interactions with our site's content. We treat this data with the utmost care, ensuring its security and confidentiality.

The information collected is used solely for analytical and marketing purposes and is not shared with third parties for their own use. You have the option to control how your data is used for advertising purposes through Google's Ad Personalisation settings. By using our website, you consent to the collection and processing of your data as described in this policy. To learn more about Google's data handling practices, please review Google's Privacy Policy.

Hotjar

This website uses Hotjar, a web analytics service that helps us improve the user experience. Hotjar may collect and process data, including your IP address and online behaviour, for analytics and feedback purposes.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). Any data collected by Hotjar is used in accordance with our privacy policy, and we take measures to ensure the security and confidentiality of your data. By using this website, you consent to the processing of your data as described in our privacy policy. You can opt-out of Hotjar tracking by following the instructions in our Cookie Policy.

HubSpot Forms

In compliance with the UK General Data Protection Regulation (GDPR) and in alignment with the principle of legitimate interest, we use HubSpot forms to collect and process your personal information. The information you provide through these forms, such as your name, email address, and company name, is used to effectively communicate with you, deliver relevant content, and enhance your engagement with our services. We assure you that your data is securely stored and accessed only by authorised personnel for the intended purposes.

We believe that our use of your data is based on a legitimate interest to provide you with valuable information and resources related to our products and services. You have the right to access, rectify, or erase your data, as well as to object to its processing, by contacting us. By submitting information through HubSpot forms, you acknowledge the practices outlined in this policy and grant consent to the collection and processing of your data for the specified purposes.

Categories of personal data collected

At Ori, we try to minimise the collection of personal data. The following data categories may be collected through the submission of lead generation forms, website requests, and in-person events.

• Identity Data: Information that identifies an individual, such as their name, date of birth or gender.
• Contact Data: Details that allow for communication, including email addresses, phone numbers, job titles and social media profiles.
• Online Identifiers: Information associated with an individual's online presence, such as IP addresses, cookies, and device identifiers. This information however is anonymous and cannot be used to identify an individual.
• Communication Data: Content of communications, including emails, text messages, and social media interactions.

Right to withdraw

Under the General Data Protection Regulation (GDPR), you have the right to withdraw your consent for the processing of your personal data. Here's a step-by-step description of how you can withdraw consent:

• Prepare a withdrawal request: Draft a clear and concise withdrawal request, stating your intent to withdraw consent for specific data processing activities. Please be specific about which processing activities you are objecting to.
• Send the withdrawal request: Send the withdrawal request to our data protection team.
• Identity verification: To ensure the security of the request, Ori may request additional verification to prevent unauthorised withdrawal of consent. This could include providing personal details or answering security questions.
• Confirmation: Ori will acknowledge the withdrawal request and confirm that we have received it. We will also provide a timeline for processing the request.

Right to lodge a complaint

Under the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority if you believe that your personal data rights have been violated. In the United Kingdom, this authority is the Information Commissioner’s Office. More information can be found on their website.